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Library Engagement Team

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The Salt Lake City Public Library’s unique partnership with the Volunteers of America puts us on the vanguard of creative, cost-effective, win-win approaches to addressing the growing nationwide challenge of homelessness. While many libraries across the country are hiring social workers, the City Library has been smartly and effectively partnering with VOA for years. Along with the San Francisco and Austin library systems, The City Library was among the first three libraries in the country to have a dedicated team of social workers.

Three full-time VOA social workers are staffed at the Library. This year, the VOA Library Engagement team was able to establish thousands of one-on-one connections with in-need residents and provided a variety of services, including giving out basic-needs items: food, hygiene items, clothing, and sleeping bags. They help connect individuals to resources, obtain IDs, work on résumés, search for jobs, coordinate medical care,  and more. These things can be overwhelming for anyone. Most importantly, the VOA staff build relationships that help people get a footing in life and in society.