In most cases, Interlibrary Loan requests can be placed directly via The City Library's online catalog (microfilm and journal article requests being the notable exceptions). Patrons should first expand their search beyond The City Library's collection to include the entire Library of Congress catalog. To do so, click the Select Databases link located just below the search bar on the Keyword Search page of the catalog and select Library of Congress under the Interlibrary Loan section. Then proceed with your search. When the search results page appears, if the search status bar does not indicate that "All retrieved results have been added," click the Add Pending Results link to display items retrieved from the Library of Congress catalog. If the item can be located via this expanded search of the Library of Congress catalog, patrons can submit an Interlibrary Loan request directly by clicking the Place Hold button next to the item.
This is the preferred method for placing an Interlibrary Loan request because it provides Library Staff with immediate and accurate information about the item being requested, as well as providing them with your account information. In addition, the request and its status are immediately reflected in your online patron account and updated accordingly as your request is processed.
If your search returns no results, including searches of the Library of Congress catalog as detailed above, you can request the item via Interlibrary Loan manually. To submit a manual Interlibrary Loan request, please email email@example.com or call 801-524-8200 with your library card account number and specific details about the item you would like to request. As mentioned previously, microfilm and journal articles should be requested in this manner.
If the requested item cannot be located after an extensive search of other institutions conducted by Library staff, explanatory notes regarding the cancellation of your ILL request will be reflected in your patron account. Patrons may call 801-524-8200 or come in to the Main Library to find out why their request was cancelled. If it does not fall within the Materials Selection Policy or the above guidelines regarding what can be requested, you will receive an automated notice of cancellation of your request.